Provided below are many of the frequently asked questions
and issues experienced by end-users of this product. Please
consult this information first before contacting product
Install Error: DLL not found during installation
Installer reports error 2502 & 2503.
Install Error: Both gSyncit 32/64 bit installers
report needing Outlook 32 or 64 bit
Install Error: Software upgrade fails due to
missing prior installation
Install Error: Could
not open key UNKNOWN...
How do I transfer my license to a new computer?
How do I register gSyncit / "Invalid Registration
Key" when registering?
Authentication failure: "Page could not
be displayed", "Page Not Found", "Authentication
"Method not found: 'System.Net.HttpStatusCode...get_StatusCode()'."
Authentication fails due to "We've detected
a problem with your cookie settings"
not load file or assembly 'System, Version=184.108.40.206'
Unable to verify account information. ==> Forbidden
SYNC NOT WORKING
Sync not working & gSyncit Outlook toolbar
gSyncit Outlook add-in keeps being reset to inactive/disabled
TYPE_E_CANTLOADLIBRARY and TYPE_E_LIBNOTREGISTERED
The database image is malformed failure
How to repair your Outlook personal folder file
"There was a problem syncing your Google
End date occurs before start date.
Syncing Outlook/Google Attendees
Sync process runs slowly in Exchange managed
How to remove duplicated contacts
Duplicate invites appear in the Outlook/Google
Calendar sync wants to delete unexpected events
when syncing by day range
(Email Address Issue)
Problems resolving Exchange email address to
Outlook crashing unexpectedly when gSyncit is
(Bad Data Error)
Data" or "Cache read error for type"
error while syncing with Toodledo or Pocket Informant
(Message Body Blank)
Email message body is blank in Outlook
(Outlook Sync Issue)
"One or more items in folder you synchronized
do not match"
SETTINGS & CACHED FILES
(gSyncit v4) "
cannot be null. Parameter name: value" - How
to reset locally cached sync data files.
How do I reset my Google calendar and do a clean
sync from Outlook
How do I reset all my gSyncit configurations.
"Either there is no default mail client
or the current mail client cannot fulfill the messaging
(User Defined Fields)
How to setup user-defined fields mappings for
task sync mappings
How to sync Franklin Covey Outlook task priorities
in Outlook with Pocket Informant
How to sync multiple Google calendars with the
same Outlook calendar
HoHow to sync disable confirming deletes
(Using 2-step Authentication)
How to create an application specific 2-step
password for gSyncitu>